About Us
With a history spanning more than 15 years in Pasto, at Hotel Palermo we have built our expertise around one idea: to be your strategic partner for your business or leisure trips to Pasto. We are located in the northern part of Pasto, in a quiet and easily accessible area, with connections to major city thoroughfares, including Avenida de los Estudiantes and Avenida Panamericana, which make it easy to travel to different neighborhoods and key commercial and tourist attractions.
Our location is particularly convenient for executives and businesspeople visiting Pasto for business, meetings, or work commitments, as well as for those coming for academic reasons, medical care, shopping, vacations, and religious tourism. We are close to universities, clinics, shopping centers, and business districts, and offer easy access to the city center.
Our rooms are designed to offer comfort, relaxation, and functionality, catering to both business trips and short- or long-term stays. Each space is intended to provide the necessary balance between productivity, rest, and well-being during your visit.
Our expertise is complemented by personalized and attentive service. We offer a 24-hour front desk, high-speed Wi-Fi, breakfast included, a complimentary evening drink, and nearby parking options. Our team is always ready to assist you and meet your needs so you can enjoy a peaceful and productive stay.
MISION
At Hotel Palermo, we are a competitive and innovative organization, a leader in providing the best lodging and event experiences, offering personalized service to exceed our guests’ expectations. We combine the values of our employees, our infrastructure, technology, innovation, and financial investment to deliver quality service and excellence.
VISION
By 2030, Hotel Palermo Suite will be a leading player in the hotel industry
in Nariño, setting the standard for service delivery, performance management, and growth of its strategic business units. It is the preferred choice for business and leisure travelers in the city of Pasto and promotes Nariño’s positive image worldwide.
OUR VALUES
At Hotel Palermo, we believe that a great experience begins with the way we do our work. That is why our values guide every decision we make and motivate us to continuously improve so we can provide quality service to our guests, employees, and partners..
Trabajo en equipo
Creemos en la colaboración y en el aporte de cada persona para alcanzar objetivos comunes y brindar una mejor experiencia a nuestros huéspedes.
Responsabilidad
Cumplimos nuestros compromisos con huéspedes, clientes, proveedores y colaboradores, actuando siempre con dedicación y compromiso.
Innovación
Nos adaptamos a los cambios y buscamos nuevas formas de mejorar nuestros procesos, servicios y experiencias.
Sostenibilidad
Promovemos prácticas responsables que contribuyan al cuidado del medio ambiente y al bienestar de las generaciones presentes y futuras.
Honestidad
Actuamos con transparencia, coherencia y respeto, construyendo relaciones basadas en la confianza.
Responsabilidad social
Contribuimos al bienestar de nuestros colaboradores, sus familias y la comunidad, promoviendo acciones que generen un impacto positivo en nuestro entorno.